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Courier Ascending StaircaseWhat can Messenger Post Couriers do for your business?

They say that in business, time is money.

That’s why you need responsive, speedy and reliable couriers. Your business can rely on Messenger Post Couriers to deliver on time.

With a large, modern fleet of vehicles, Messenger Post Couriers have the resources, people and commitment to guarantee the very best in reliable service. Messenger Post Couriers monitor jobs from booking all the way to delivery, ensuring your package arrives on time.

Messenger Post Couriers are backed by the expertise, experience and reliability you’ve come to expect of Australia Post, so you can be sure your all-important documents, parcels and packages are always our number one priority.

When you book a courier service you expect every delivery to be subject to the utmost in security. That’s why all Messenger Post services are carried out by uniformed, security-cleared and fully trained professionals, backed by knowledgeable staff you can rely on every step of the way. In fact, you can check on the status of your delivery on the web using our on-line tracking service. Delivery time and recipient’s name are displayed and their signature can be made available on request to your authorised personnel.

When you choose Messenger Post Couriers, you get more than just a courier service, you get a representative who understands that when we deliver on your behalf, we are the ‘face’ of your business. That’s a responsibility we take seriously. Thank you for visiting our website and read on to see for yourself how Messenger Post Couriers can work for your business.

Call 13 13 20 to arrange an appointment with a consultant to discuss how Messenger Post Couriers can take care of your courier needs or contact us.

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Hours of operation

Messenger Post Couriers’ standard operating hours are from 8am to 6pm, Monday to Friday.  We are also able to provide courier services for after hours, public holidays and for weekends in accordance with your business needs. Bookings for these services must be made in advance, during office hours.

For more information on how Messenger Post Couriers can provide the flexibility and reliability your business demands, call 13 13 20 or contact us.

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Call CentreLeading edge technology

Messenger Post Couriers has an ongoing commitment to continuously refine and develop technologies to enhance service and efficiencies for clients.

On-line Booking and Despatch Systems

Australia Post continually invests significant funds into Messenger Post Couriers’ booking and despatch system. Messenger Post Couriers uses a computerised courier despatch system that totally integrates booking, despatching and billing.

The system allows rapid job booking, job allocation and despatch to vehicles, recording the actual times of these activities and also delivery confirmation.

It also features Internet booking and tracking, cost centre code reporting, service performance reporting, advanced scheduling functionality and pre-loading frequent address details making it easy and efficient for users.



Route Optimisation

Route optimisation capability is available for analysis of scheduled services through our specialised software. Messenger Post Couriers uses advanced computer based routing/scheduling software as a planning tool to further improve client delivery runs where possible. Route optimisation designs the most efficient grouping and sequencing of required pick-up and delivery times to achieve economies and lower scheduled service costs.

Real-time Mobile Data Communication

In delivering for your business, Messenger Post Couriers use the latest in mobile data communication technology.

Advanced wireless data communication technology using Telstra’s General Packet Radio Service (GPRS) platform allows Messenger Post Couriers to capture and transmit data in real-time, including proof of delivery details. Our couriers are in continuous contact with our logistics staff via hand-held computers. So even when they are out of their vehicles, drivers are notified in real-time of your new bookings and updated pick up and delivery data. What’s more, our hand-held computers have in-built barcode scanners, and can capture signatures electronically, giving you proof of pick up and delivery via the web.

GPRS is one of the ways that Messenger Post Couriers has further improved accuracy and timeliness of job progress information. Our on-line booking and tracking system offers real transparency of service – saving you time and frustration and putting you in control of your deliveries.

You can also request an e-mail notification confirming delivery and recipient details using our optional e-mail notification service.

To arrange an appointment with a consultant to discuss how Messenger Post Couriers’ technology can assist your business call 13 13 20 or contact us.

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Importance of security

With Messenger Post Courier services you can be absolutely sure your delivery arrives where it should. Every one of our deliveries is subject to the utmost in security. That means all Messenger Post services are carried out by uniformed, security-cleared and fully trained professionals.

Of course, you can also check on the status of your delivery on the web using our on-line tracking service. Delivery time and the recipient’s name are displayed and their signature can also be made available on-line, as signatures are captured for all deliveries.

Australia Post has a statutory obligation, under the Australian Postal Act of 1989 (Cth), to provide a secure mail service, an obligation which extends to Messenger Post Couriers.

All Messenger Post Couriers approved staff who are involved with the handling of confidential or sensitive material, undergo security clearance through a comprehensive Police security checks.

All Messenger Post couriers are uniformed, and required to display photo identification at all times.

Call 13 13 20 or contact us to arrange an appointment with a consultant to discuss how Messenger Post Couriers’ focus on security can assist your business.

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Added benefits

Reporting

For many businesses, matching bills to purchase orders and allocating costs can drain on resources. The reports produced by Messenger Post Couriers are designed to simplify these tiresome back-office procedures. You can choose from a flexible range of end of month statements to help control and assign courier costs within your organisation.

Depending on your specific requirements, we can provide reports electronically or in hardcopy. The reports can also display you courier usage breakdowns by account code, cost centre, booking reference (eg your client id), service type or a combination of these to enable you to bill costs back to the correct department or client.

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Messenger and PouchContractor opportunities

Messenger Post Couriers, a division of Australia Post, provides a national courier service within the metropolitan areas of all major capital cities with an impressive record of growth and success.

It prides itself on time-critical deliveries undertaken by uniformed, trained professionals. Our commitment to attracting and retaining high calibre people to share our achievements is demonstrated by the benefits we offer our drivers, benefits such as:

  • The personal freedom associated with being an individual contractor
  • The satisfaction from being a member of a respected business which is recognised as confident, hard working, genuine and sincere
  • A business which abides by good governance and ethics
  • Working with a financially secure organisation with a AAA domestic credit rating hence ensuring continuity and reliability.

Some of the mandatory obligations we seek from prospective owner/riders are:

  • Commitment to consistently deliver outstanding levels of customer service
  • Prepared to be or is incorporated
  • Ensure relevant insurance coverage
  • Provision of a late model white vehicle or motorbike.

For further information about opportunities within the Messenger Post team please call 13 13 20. Or email us.

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